Key Terms
CLAS
Culturally and Linguistically Appropriate Services
DEVELOPED BY
U.S. Department of Health and Human Services, Office of Minority Health (OMH)
PURPOSE
Ensure provision of culturally and linguistically appropriate services to advance health equity, improve healthcare qual
JOINT COMMISSION REQUIREMENT (related)
Joint Commission standards require accredited hospitals to provide information in a way patients understand — including
SCOPE
14 studies, 8 countries, 300,918 cross-cultural participants
PATIENT
XZ, 50-year-old Chinese male SETTING: GI clinic, infectious disease pharmacist covering INTERPRETER: Chinese language in
URL
Https://www.imiaweb.org/uploads/pages/380_5.pdf