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Communicating Health Information: Hidden Barriers and Practical Approaches

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What This Module Covers

  • Learning Objectives
  • Core Definitions
  • Epidemiology — the Numbers
  • The Calgary Charter (2009)
  • Consequences of Limited Health Literacy
  • Red Flags of Limited Health Literacy
  • Assessing Health Literacy — Formal Tools
  • Health Literacy Universal Precautions
  • Communication Strategies — Spoken
  • Communication Strategies — Written and Visual
  • Pharmacist-specific Role in Health Literacy
  • Case Application — Steve
  • Health Literacy Resources — Testable List
  • COMMUNICATION SKILLS vs. HEALTH LITERACY — KEY DISTINCTION
  • Summary — What to Know Cold