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Balanced Scorecard and Other Performance Measures

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What This Module Covers

  • Performance Measurement Fundamentals
  • The Four Responsibility Centers
  • Characteristics of an Effective Performance Measurement System
  • Limitations of Accounting-based Performance Measures
  • Return on Investment (roi)
  • Residual Income (ri)
  • Economic Value Added (eva)
  • Comparing Roi, Ri, and Eva
  • The Balanced Scorecard
  • The Four Perspectives of the Balanced Scorecard
  • Building and Applying the Balanced Scorecard
  • Key Terms - Complete List
  • Formula Reference
  • High-frequency Exam Topics