Key Terms
Employees owe two things above all else
Best effort and loyalty. Best effort is straightforward; loyalty is more complex and has no single agreed-upon definitio
Non-compete agreement
Contract preventing employees from competing with the employer during or after employment (must be limited by time and d
Nondisclosure agreement (NDA)
Prevents theft or disclosure of trade secrets.
Nonsolicitation clause
Prevents departing employees from recruiting former customers or coworkers.
Nondisparagement clause
Prohibits the former employee from publicly running down the employer's reputation.
Brand
Product or service marketed by a company under a particular name and image.
Internal marketing
Process of getting employees to believe in and commit to the company's product or service.
Emotional intelligence
The capacity to recognize others' emotions and know and manage your own. Empathy: Willingness to step into someone else'
Workplace personality
How a person thinks and acts on the job.
Cybersecurity
Employees can contribute to data breaches through careless web browsing, poor password practices, and unauthorized file
Harassment
Any person can be a victim or perpetrator regardless of gender. The harasser can be a supervisor, coworker, intern, cons
Insider trading
Buying or selling securities based on nonpublic information likely to affect the price.
Bribe
Cash or noncash payment for an act contrary to the legal or ethical culture of the workplace.
FCPA
Federal law (1977, amended 1988 and 1998) that makes it illegal for U.S. companies and their agents to bribe foreign gov
Exception
"Facilitating payments" or "grease payments" — small amounts paid to low-level officials to speed up routine tasks like